Blogs

Articles and insights about AI, chatbots, and digital transformation.

Molzana and Coherence, Better Together

By Alessandro Botticelli April 05, 2024
We’re excited to announce that Molzana, data and analytics experts, are joining Coherence to create a single integrated data, analytics, design and engineering capability. Molzana brings huge expertise helping brands such as HS1 and the British Business Back to manage…
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OpenAI Launches ChatGPT API

By Alessandro Botticelli March 07, 2023
OpenAI has finally launched the ChatGPT API For some time, companies have claimed to use ChatGPT in their technology stack, something we've highlighted in the past. In reality, they were using GPT-3.5, also known as the davince-003 model. While this…
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Must-Read Books To Learn Conversation Design

By Alessandro Botticelli March 01, 2023
Introduction Conversation design is a critical aspect of creating successful digital humans, chatbots, and voice assistants. The field of conversation design involves designing the flow and structure of interactions between users and these digital entities. Designing a truly engaging conversation,…
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Build a Custom AI-Powered GPT3 Chatbot For Your Business

By Alessandro Botticelli February 23, 2023
The Rise Of ChatGPT ChatGPT has rapidly gained popularity worldwide, with millions of users relying on its vast knowledge database and ability to hold a multi-turn conversation of considerable complexity. However, despite its usefulness for general information, ChatGPT is limited…
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How To Create The Perfect Digital Human

By Alessandro Botticelli March 07, 2023
The Rise of Digital Humans In recent years, digital humans have become increasingly popular in various industries, from entertainment to customer service. There have been rapid advances in digital human platforms which offer increasingly lifelike capabilities and rich functionality. So…
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What's The Difference Between ChatGPT & GPT3?

By Alessandro Botticelli February 11, 2023
ChatGPT Confusion At the time of writing, since the launch of ChatGPT at the end of November 2022, numerous solutions have hit the market claiming to be ChatGPT-branded. However, I'm here to clarify that these solutions are not ChatGPT, but…
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What is ChatGPT?

By Alessandro Botticelli February 06, 2023
AI-Mazing ChatGPT is the latest technology release from the team at OpenAI and it's taken the internet by storm. Reactions ranged from amazement to scepticism, with everything in between. It's been hugely popular with more than a million people using…
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How To Create The Perfect Google Business Welcome Message

By Alessandro Botticelli July 12, 2022
Why Google Business Messages? Google Maps has 155 million monthly users and it's estimated that Google handles 5.6 billion searches per day - two trillion searches a year! Connecting with your customers at these two touchpoints is more beneficial than…
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3 Books That Will Boost Your Chatbot Knowledge

By Alessandro Botticelli June 28, 2022
Introduction Currently, chatbots are dominating online markets, especially in countries such as the U.S., India, Germany, Brazil, and the UK. According to a Business Insider article on chatbot statistics, 40% of internet users worldwide prefer chatbots over virtual agents because…
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