Integration
Connect your AI to the systems that matter so it can give accurate answers and do useful work.
A chatbot that cannot see order status, stock, bookings, or customer records is limited. Integration is what makes an assistant more than a fancy FAQ. We connect AI experiences to your systems in a way that is safe, testable, and maintainable.
{'text': 'Use real-time data instead of guessing or scraping pages.'}
{'text': 'Reduce handovers by letting the assistant complete simple tasks.'}
{'text': 'Keep things stable with proper testing, monitoring, and change control.'}
We start by deciding what systems the assistant needs, and what it should never touch. Then we design the integrations, build and test them, and make sure you can support them after launch. We also plan for failures, because systems go down and timeouts happen.
Frequently Asked Questions
Integration is the work of connecting an AI assistant to your APIs, databases, and tools so it can look things up and complete tasks.
It lets the assistant check live information like order status or availability, create or update records, and hand over to humans with the right context.
If you want your assistant to do anything beyond general answers, you need integration. Otherwise you end up with vague responses and unnecessary handovers.
Customer service, commerce, bookings, internal IT help, HR requests, and any workflow that crosses multiple systems.
Because value comes from connecting to the real business. We build integrations that are secure, reliable, and easy to evolve, rather than quick hacks that break quietly.