Chatbots
6 Common Mistakes to Avoid When Developing a Chatbot
We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…
Read MoreBuckinghamshire Business Festival Sponsor 2021
We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…
Read MoreA Guide to Conversational IVR
So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…
Read MoreThe Bot Forge Named UK Industry Leader
The Bot Forge named the leading chatbot and voice assistant agency in the UK by Clutch Artificial Intelligence is a staple plot device in the sci-fi genre, often featured in a negative light. But in reality, predictive software improves the quality of life and leverages businesses to be more efficient and agile. No doubt AI…
Read MoreWhat Can We Expect From Conversational AI in 2021?
The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…
Read MoreDialogflow CX Now Has a Free Trial
It was pretty exciting when Dialogflow CX was announced back in September 2020. We talked about it briefly here. However, Dialogflow CX can be pricey because it’s based on the edition and the requests made during the month (a request being a call to the DF service via an API call or by using the…
Read MoreEnterprise AI Chatbot Integrations
The chatbots we create at The Bot Forge can do anything. We talk a lot about the chatbots themselves, NLP, Entities, Sentiment Analysis, Machine Learning, Training; all the good stuff which we leverage to make the optimum chat experience for our clients However, sometimes we don’t cover what goes on under the hood to ensure…
Read MoreDiscover The Benefits of a WhatsApp Chatbot
Creating a WhatsApp Chatbot with Twilio & Dialogflow: In this article, I’m going to cover WhatsApp business and dive into creating a WhatsApp chatbot. Why is WhatsApp So Important? It’s official, WhatsApp has one or two users… yes, that’s the understatement of the year! In fact, WhatsApp has 1.5 billion users from 180 countries, which…
Read MoreGoogle Launch AI Chatbot for COVID-19 Info
The Rapid Response Virtual Agent program includes open source templates for companies to add coronavirus content to their own chatbots. Artificial intelligence and machine learning are continuing to take a front-row seat in fighting COVID-19, with Google Cloud launching an AI chatbot on Wednesday. The chatbot, which it calls the Rapid Response Virtual Agent program, will…
Read MoreHow to Train a Chatbot
Training data for chatbots. I’m going to look at the challenges in creating a chatbot which can answer questions about its specific domain effectively. In particular, I’m going to look at the challenges and possible solutions in creating a chatbot with a reasonable conversational ability at their initial implementation. Every chatbot project is different but…
Read MoreA Website Chatbot to Solve Your Business Problems
Create a customer support chatbot for your website. Is your business a victim of poor customer support, slow response time, and high customer demands? You can use a website chatbot to increase customer satisfaction and retention. Many companies suffer from the same customer support demands: At The Bot Forge we create chatbots to be…
Read MoreIBM Watson for Building Chatbots
IBM Watson Developer tools that make it easy to incorporate conversation, language, and search into your applications. Watson gives you access to detailed developer resources that help you get started fast, including documentation and SDKs on GitHub. There are several IBM Watson APIs available on the IBM Cloud. One of them is IBM Watson Assistant.…
Read MoreDialogflow Migration V2 Guide [Part 1]
![Dialogflow Migration V2 Guide [Part 1]](https://www.thebotforge.io/wp-content/uploads/2019/11/the-bot-forge-post-featured-image-dialogflow-1-300x157.jpg)
***UPDATE*** Dialogflow have extended the V1 API shutdown deadline to March 31st, 2020. https://cloud.google.com/dialogflow/docs/release-notes#November_14_2019 Winter is coming! (for any Game of Thrones fans this will make perfect sense!) In October last year, we wrote about the news that Google will be dropping support for V1 of the Dialogflow REST API in Oct 2019. We’ve…
Read MoreKey Features of Conversational AI Platforms
We build a lot of different types of chatbots at The Bot Forge and deliver these to a variety of channels such as websites, Facebook Messenger, Slack, and WhatsApp. To create our chatbots we often use different AI platforms which offer more suitable features for a specific project. All the major cloud and open-source…
Read MoreThe Bot Forge Named a Leader in AI
Did you know that more than 100,000 businesses are using chatbots to help optimize their customer experience? Customers want instant replies, and chatbots are the way to achieve this, according to a 2018 Forbes article. Here at The Bot Forge, we have been providing custom software development and AI services since 2018. What they say…
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