Guides
How To Create The Perfect Digital Human
The Rise of Digital Humans In recent years, digital humans have become increasingly popular in various industries, from entertainment to customer service. There have been rapid advances in digital human platforms which offer increasingly lifelike capabilities and rich functionality. So it’s easier to create a digital human with current technologies but like any conversational AI…
Read More9 Questions To Help Define Your Chatbot Project Scope [2023 Update]
Defining Your Chatbot Project Scope So what is a scope of work? In terms of conversational AI development, a scope of work typically outlines the specific tasks and objectives that will be accomplished during the project. This can include details such as the functionality of the chatbot, the technologies and platforms to be used, the…
Read MoreHow Much Does it Cost To Build a Chatbot in 2023?
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Read More6 Tips to Ensure Your Chatbot is GDPR Compliant
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Read MoreWhat Makes a Successful Chatbot Project?
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Read More10 Questions To Ask When Planning a Chatbot Project
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Read MoreBuilding a Chatbot Using Amazon Lex
What is Amazon Lex Amazon Lex is a service by AWS for building conversational interfaces into any application using voice and text. Lex has quickly become popular among chatbots enthusiasts looking to leverage the technology which powers Alexa. Users can be up and running within minutes with no upfront costs. Amazon Lex has been in…
Read More6 Common Mistakes to Avoid When Developing a Chatbot
We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…
Read MoreA Guide to Conversational IVR
So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…
Read MoreDiscover The Benefits of a WhatsApp Chatbot
Creating a WhatsApp Chatbot with Twilio & Dialogflow: In this article, I’m going to cover WhatsApp business and dive into creating a WhatsApp chatbot. Why is WhatsApp So Important? It’s official, WhatsApp has one or two users… yes, that’s the understatement of the year! In fact, WhatsApp has 1.5 billion users from 180 countries, which…
Read MoreHow to Train a Chatbot
Training data for chatbots. I’m going to look at the challenges in creating a chatbot which can answer questions about its specific domain effectively. In particular, I’m going to look at the challenges and possible solutions in creating a chatbot with a reasonable conversational ability at their initial implementation. Every chatbot project is different but…
Read MoreDialogflow Knowledge Connectors
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Read MoreDialogflow Migration V2 Guide [Part 1]
![Dialogflow Migration V2 Guide [Part 1]](https://www.thebotforge.io/wp-content/uploads/2019/11/the-bot-forge-post-featured-image-dialogflow-1-300x157.jpg)
***UPDATE*** Dialogflow have extended the V1 API shutdown deadline to March 31st, 2020. https://cloud.google.com/dialogflow/docs/release-notes#November_14_2019 Winter is coming! (for any Game of Thrones fans this will make perfect sense!) In October last year, we wrote about the news that Google will be dropping support for V1 of the Dialogflow REST API in Oct 2019. We’ve…
Read MoreThe Non-Technical Guide to Popular Conversational AI Terminology
Conversational AI Terminology Cheatsheet Conversational AI technology is not new, but the advanced in the technology has driven a major growth in the industry and what can be achieved in its role solving business problems for many types of industries. We talk about Conversational AI a lot on our website and blog, after all this…
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