9 Questions To Help Define Your Chatbot Project Scope [2022 Update]

Chatbot Project Scope

Defining Your Chatbot Project Scope The initial discovery and planning stages are where the seeds of a successful chatbot and voice assistant are sown. Chatbot projects come in all shapes and sizes. We receive many inquiries from customers about their conversational ai project ideas. Some have already spent a lot of time considering their project…

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How Much Does it Cost To Build a Chatbot in 2022?

How much does it cost to build a chatbot

Like most software projects the chatbot cost really depends on the scale and complexity of the project. These requirements will govern the effort involved in building your perfect automated assistant and the ongoing effort required to keep it running smoothly. Let’s take a look at some of the governing factors in how much your chatbot…

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6 Tips to Ensure Your Chatbot is GDPR Compliant

General Data Protection Regulation (GDPR) entered into force and was fully operational as of May 25th 2018. You can read all about it here. The new regulations brought a series of changes and improvements while strengthening the current regulatory framework. The GDPR applies to any website or mobile application collecting data from EU residents and that…

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What Makes a Successful Chatbot Project?

Your Chatbot Project In this article we will show how we can carry out your successful chatbot project at The Bot forge. We’ll share a few things we’ve learned from building chatbots. We’ll look at messaging platforms, voice interfaces and the importance of conversation design. Giving you a walk through of how your chatbot project…

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10 Questions To Ask When Planning a Chatbot Project

Planning The Best Chatbot

Planning the best chatbot Congratulations you’ve had that lightbulb moment and you have an idea to create the best chatbot, or maybe you’ve heard so much about chatbots lately you feel you should explore the idea of using one for your company. If you want to read more about how a chatbot can help your company…

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Building a Chatbot Using Amazon Lex

Amazon Lex Icon

What is Amazon Lex Amazon Lex is a service by AWS for building conversational interfaces into any application using voice and text. Lex has quickly become popular among chatbots enthusiasts looking to leverage the technology which powers Alexa. Users can be up and running within minutes with no upfront costs. Amazon Lex has been in…

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6 Common Mistakes to Avoid When Developing a Chatbot

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…

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A Guide to Conversational IVR

What is Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…

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Discover The Benefits of a WhatsApp Chatbot

whatsapp chatbot benefits

Creating a WhatsApp Chatbot with Twilio & Dialogflow: In this article, I’m going to cover WhatsApp business and dive into creating a WhatsApp chatbot. Why is WhatsApp So Important? It’s official, WhatsApp has one or two users… yes, that’s the understatement of the year! In fact, WhatsApp has 1.5 billion users from 180 countries, which…

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How to Train a Chatbot

Training data for chatbots. I’m going to look at the challenges in creating a chatbot which can answer questions about its specific domain effectively. In particular, I’m going to look at the challenges and possible solutions in creating a chatbot with a reasonable conversational ability at their initial implementation.  Every chatbot project is different but…

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Dialogflow Migration V2 Guide [Part 1]

***UPDATE*** Dialogflow have extended the V1 API shutdown deadline to March 31st, 2020. https://cloud.google.com/dialogflow/docs/release-notes#November_14_2019   Winter is coming! (for any Game of Thrones fans this will make perfect sense!) In October last year, we wrote about the news that Google will be dropping support for V1 of the Dialogflow REST API in Oct 2019. We’ve…

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