Specialists in Dialogflow Chatbots

We are specialists in creating solutions using Google Dialogflow ES and Dialogflow CX to deliver intelligent voice and text-based solutions.

We are Google Technical Partners

We’ve worked extensively with Google Dialogflow over the past 2 years and are well placed to leverage the encredible power of Dialogflow ES or CX to create advanced chatbot and voice assistant solutions for our clients.

Coursera Building Conversational Experiences with Dialogflow

Customer experiences with contact centre AI certification

Dialogflow CX and ES enables us to build custom voice and chatbot solutions with rich conversational experiences. Using Dialogflow we are able to match customers requirements with the correct conversational solution.

We can deploy our chatbots across many different platforms and supporting multiple languages.
Built on top of Google Cloud Platform, letting your chatbot scale to hundreds of millions of users.

Dialogflow Services

We provide a range of specific services for Dialogflow chatbot and voice assistant implementations.

We stay up to date with the latest Dialogflow developments and make sure we are always experts in our field. Have a look at our latest completed Dialogflow course.

Our Clients

The CIPS Professional Services Group (Procurement) approached The Bot Forge regarding consultancy and the creation of a demonstration Chatbot to support a conference presentation regarding industry 4.0 Technology. This was shown in front of ~100 Procurement professionals on December 2018 at Clifford Chance (London).
The Demonstration Chatbot built by Adrian at The BotForge was brilliant and we received really good feedback on the idea and execution. We wanted to use the chatbot to example how common corporate questions such as: “How Do I raise an Invoice”, “Which Meeting Rooms are free”, “What is (colleagues name) telephone number” can be made more efficient through chatbot examples. The Bot Forge perfectly met our requirements.
The team at Botforge will do everything they can to ensure your project is a success at the right price to suit budget! Would fully recommend!

Jack GreenwoodSourcing Manager - Clifford Chance LLP – www.cliffordchance.com

The Bot Forge offered a great service to us for the Saddleback Fred Whitton Challenge, that was really helpful for our customers and customer service team alike! They created a Facebook Chatbot based on the FAQs on the event website, which developed over time as more questions came up. Not only did this take some weight off our team and enhance customer experience, it has also allowed us to better understand what information our riders are seeking, so that we can better answer their questions proactively through the website and social media. Adrian is always available at the drop of a hat, and eager to provide helpful solutions and developments.

Katie PatersonHuman Race Events & the Saddleback Fred Whitton Challenge – http://humanrace.co.uk

I’m impressed with the chatbot it seemed to work well. I think it is a good source of help and with it learning as it goes along it would answer lots of questions going forward. If it cannot help it still contacts the organisers where we can answer.

Carolyn BrownFred Whitton Challenge Steering Group – Saddleback Fred Whitton Challenge

We came to The BOT Forge to gain an insight on Chatbot technology, its capabilities and it’s applications. We found them to be knowledgeable and insightful when discussing bots and AI.
We were particularly interested in how chatbots could help us save on customer service costs and provide a new channel for us to connect with new and existing customers.
The information which we obtained from speaking to The BOT Forge will be invaluable in making more informed decisions in the future about using this technology and we hope to work with them again.

Emily WilliamsMarketing Director HiFX – hifx

They’re responsive and organized, providing all the necessary information to track project progress. The team is incredibly easy to work with…..They took our idea and made it into reality.

Paul GandarManaging Director, Stitch AI

Chatbots Agency: Bot Strategy

Our experts work closely with their clients to evaluate where a chatbot can achieve maximum benefit for them.

Looking at your chatbot persona, language capabilities, UI elements if needed and conversation flow. We also look at integration options, your choice of platform delivery and any other functionality you would like your chatbot to provide.

Chatbots Agency: Bot Build

With our knowledge and experience, we are committed to ensuring your Google Dialogflow Chatbot project is a success.

We use the best practices and latest technology in chatbot development at our disposal.

Our projects are run using agile methodologies to ensure they run smoothly.

Chatbots Agency: Bot Launch

Once your chatbot is ready we will advise and assist in a successful beta launch.

This will enable us to beta test and train your Chatbot so that it delivers the best possible experience to your users before going to public release. This training process is vital to achieving maximum success.

Chatbots Agency: Bot Monitoring

Once released, your chatbot journey does not end there. We use the extensive training capabilities of our chatbots to fine-tune the user experience: constantly improving their conversational abilities.

We provide valuable analytical data on chatbot sessions, queries and top intents handled.

Get in touch to discuss your Google Dialogflow project.

Find Out More

Specialists in Dialogflow Chatbots

We are Google Technical Partners

Dialogflow Services

Our Clients

Chatbots Agency: Bot Strategy

Chatbots Agency: Bot Build

Chatbots Agency: Bot Launch

Chatbots Agency: Bot Monitoring

Google Cloud launches new AI chatbot for COVID-19 information

Dialogflow Mega Agent

Dialogflow Knowledge Connectors

Get in touch to discuss your Google Dialogflow project.

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