Technical Guides

In-depth tutorials and best practices for AI, chatbots, and digital transformation.

How Much Does it Cost To Build a Chatbot in 2023?

Tips. Insight. Offers. Are You In? Like most software projects the chatbot cost really depends on the scale and complexity of the project. These requirements will govern the effort involved in building your perfect automated assistant and the ongoing effort…

6 Tips to Ensure Your Chatbot is GDPR Compliant

Tips. Insight. Offers. Are You In? General Data Protection Regulation (GDPR) entered into force and was fully operational as of May 25th 2018. You can read all about it here. The new regulations brought a series of changes and improvements…

What Makes a Successful Chatbot Project?

Tips. Insight. Offers. Are You In? Your Chatbot Project In this article, we will show how we can carry out your successful chatbot project at The Bot forge. We'll share a few things we've learned from building chatbots. We'll look…

Buckinghamshire Business Festival Sponsor 2021

We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th - 30th. The festival has been organised by Buckinghamshire Business First, with a…

A Guide to Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses…

The Bot Forge Named UK Industry Leader

The Bot Forge named the leading chatbot and voice assistant agency in the UK by Clutch Artificial Intelligence is a staple plot device in the sci-fi genre, often featured in a negative light. But in reality, predictive software improves the…

YouTube Adds Voice Search & Commands

YouTube uses voice search technology to augment it's website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity…

What Can We Expect From Conversational AI in 2021?

The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It's predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to…

Dialogflow CX Now Has a Free Trial

It was pretty exciting when Dialogflow CX was announced back in September 2020. We talked about it briefly here. However, Dialogflow CX can be pricey because it's based on the edition and the requests made during the month (a request…