Whitepapers & Reports - The Bot Forge

Discover The Benefits of a WhatsApp Chatbot

By Alessandro Botticelli October 03, 2020

Creating a WhatsApp Chatbot with Twilio & Dialogflow: In this article, I'm going to cover WhatsApp business and dive into creating a WhatsApp chatbot. Why is WhatsApp So Important? It's official, WhatsApp has one or two users… yes, that's the…

Dialogflow Migration V2 Guide [Part 1]

By Alessandro Botticelli November 27, 2019

***UPDATE*** Dialogflow have extended the V1 API shutdown deadline to March 31st, 2020. https://cloud.google.com/dialogflow/docs/release-notes#November_14_2019 Winter is coming! (for any Game of Thrones fans this will make perfect sense!) In October last year, we wrote about the news that Google…

6 Common Mistakes to Avoid When Developing a Chatbot

By Alessandro Botticelli May 02, 2021

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial…

10 Questions To Ask When Planning a Chatbot Project

By Alessandro Botticelli January 02, 2022

Tips. Insight. Offers. Are You In? Planning The Best Chatbot Congratulations you've had that lightbulb moment and you have an idea to create the best chatbot, or maybe you've heard so much about chatbots lately you feel you should explore…

The Bot Forge Named a Leader in AI

By Alessandro Botticelli July 11, 2019

Did you know that more than 100,000 businesses are using chatbots to help optimize their customer experience? Customers want instant replies, and chatbots are the way to achieve this, according to a 2018 Forbes article. Here at The Bot Forge,…

Why Should You Use Dialogflow For Your Chatbots?

By natashanayga January 31, 2019

Dialogflow is Google's human-computer interaction developer which is based on natural language conversations. At The Bot Forge, Dialogflow is our platform of choice for chatbot construction. There's three main reasons for why we're amongst companies such as Domino's and Ticketmaster…

Why Business Chatbots Give You a Competitive Edge

By Alessandro Botticelli June 28, 2018

Chatbots For Business The business landscape is evolving faster and faster, we look at using chatbots for business to help you remain competitive. There is so much coverage of artificial intelligence technology and chatbots these days There is no doubt…

Learn How AI-Powered Sports Software Helps Event Organisers

By Alessandro Botticelli June 06, 2018

A Sports Software Chatbot Case Study: The Fred Whitton Challenge Sportive automated assistant, advanced We report on our AI chatbot sports software project to aid the organisers of one of the UK's most well-known cycling events. Leverageing ai powered sports software…

The Bot Forge Featured in Milton Keynes Business Magazine

By Alessandro Botticelli May 23, 2018

INBUSINESS COVERS OUR AI CHATBOT IN SCIENCE AND TECHNOLOGY SPOTLIGHT It was great to have our AI Chatbot featured in the inBusiness magazine issue spotlight this month. You can read the feature here [caption id="attachment_1464" align="alignnone" width="300"] Image: https://chambermk.co.uk/profile/inbusiness[/caption] Inbusiness is a…

The Non-Technical Guide to Popular Conversational AI Terminology

By Alessandro Botticelli April 30, 2018

Conversational AI Terminology Cheatsheet Conversational AI technology is not new, but the advanced in the technology has driven a major growth in the industry and what can be achieved in its role solving business problems for many types of industries.…