Whitepapers & Reports

Research and industry insights.

Fred Whitton Challenge Chatbot Goes Live

By Alessandro Botticelli April 06, 2018
The Fred Whitton Challenge consists of a 112 mile charity sportive around the Lake District. As the name suggests, it is run in honour of Fred Whitton. Fred, who died aged just 50 in 1998, was an extremely popular member…
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Dialogflow Enterprise Edition Announced

By Alessandro Botticelli November 24, 2017
It was exciting to hear that Google has announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. What Does This Mean For Our Customers? It comes with a number of…
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AI isn't working for you. We might know why.

By Botrand Russell November 01, 2025

Everyone’s using AI. Or at least, everyone’s saying they are. Every press release hums with “intelligent automation” and “transformative potential.” Yet inside many organisations, the view’s less glamorous: half-finished pilots, duplicated tools, and that quiet spreadsheet still doing the real work. So why does business …

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