Welcome to The Bot Forge Chatbot and Voice Assistant Agency!

We are a boutique chatbot and voice assistant agency. Specialists in conversational AI. Creating chatbots and voice assistants to make your processes, products and services better.

The Bot Forge chatbot and voice assistant agency team work closely with their clients to evaluate where chatbot or voice assistant technology can be leveraged to achieve maximum benefit for them. Whether it be automating processes, improving marketing reach, increase sales or streamlining customer experience, we will be with you every step of the way.

Chatbot And Voice Assistant Solutions

AI is set to dominate the business, consumer and public sector landscape over the next few years. Implemented correctly AI technology can now effectively power voice and text based conversational solutions.
As a result chatbots are emerging as valid technology and as a result have been proven to help businesses in multiple roles.

Boutique Chatbot And Voice Assistant Agency

We specialise in creating conversational AI solutions. Our team is made up of Software Engineers, Natural language understanding experts, AI specialists, conversational architects, project managers, and interaction designers.
The Bot Forge Team are here to walk you through your custom ai chatbot project process: Planning, Delivery, Training, Support.

Our Clients

I’m really pleased with the bot and services we’re getting from The Bot Forge. Since we started working with Adrian, he completely lived up to his promises. The end-to-end process has been very slick.
The team was very straightforward to deal with. It was very much about them looking at how they could deliver in the quickest amount of time, with the least amount of investment required.
The Bot Forge understood our pain as a charity with a small team, and they took away a lot of the mystery and fluff from the process.

Jamie WalkerMarketing Director, Help for Heroes

The CIPS Professional Services Group (Procurement) approached The Bot Forge regarding consultancy and the creation of a demonstration Chatbot to support a conference presentation regarding industry 4.0 Technology. This was shown in front of ~100 Procurement professionals on December 2018 at Clifford Chance (London).
The Demonstration Chatbot built by Adrian at The BotForge was brilliant and we received really good feedback on the idea and execution. We wanted to use the chatbot to example how common corporate questions such as: “How Do I raise an Invoice”, “Which Meeting Rooms are free”, “What is (colleagues name) telephone number” can be made more efficient through chatbot examples. The Bot Forge perfectly met our requirements.
The team at Botforge will do everything they can to ensure your project is a success at the right price to suit budget! Would fully recommend!

Jack GreenwoodSourcing Manager - Clifford Chance LLP – www.cliffordchance.com

The Bot Forge offered a great service to us for the Saddleback Fred Whitton Challenge, that was really helpful for our customers and customer service team alike! They created a Facebook Chatbot based on the FAQs on the event website, which developed over time as more questions came up. Not only did this take some weight off our team and enhance customer experience, it has also allowed us to better understand what information our riders are seeking, so that we can better answer their questions proactively through the website and social media. Adrian is always available at the drop of a hat, and eager to provide helpful solutions and developments.

Katie PatersonHuman Race Events & the Saddleback Fred Whitton Challenge – http://humanrace.co.uk

I’m impressed with the chatbot it seemed to work well. I think it is a good source of help and with it learning as it goes along it would answer lots of questions going forward. If it cannot help it still contacts the organisers where we can answer.

Carolyn BrownFred Whitton Challenge Steering Group – Saddleback Fred Whitton Challenge

We came to The BOT Forge to gain an insight on Chatbot technology, its capabilities and it’s applications. We found them to be knowledgeable and insightful when discussing bots and AI.
We were particularly interested in how chatbots could help us save on customer service costs and provide a new channel for us to connect with new and existing customers.
The information which we obtained from speaking to The BOT Forge will be invaluable in making more informed decisions in the future about using this technology and we hope to work with them again.

Emily WilliamsMarketing Director HiFX – hifx

They’re responsive and organized, providing all the necessary information to track project progress. The team is incredibly easy to work with…..They took our idea and made it into reality.

Paul GandarManaging Director, Stitch AI

A recent study by IBM, highlights the rapid uptake of AI chatbots. The COVID-19 pandemic has greatly increased the adoption of chatbots as businesses seek to maintain customer service through such a challenging time. You can download a full copy of IBM’s report here.

Our chatbot and voice assistant agency can help

This year has seen our customers ramp up their chatbot offerings to meet the demands of these challenging times. For some there are new challenges to overcome. For others, businesses have felt that now is a good time to consider conversational UI and where it can add value.

Learn how chatbots can help you.

Conversational AI Solutions

Text Chat

AI Chatbots

A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, providing answers, collecting customer information, driving sales. They can live in any major chat product (Facebook Messenger, Slack, Telegram, Viber, Twitter). Chatbots can also be deployed into voice-enabled assistants such as Amazon Echo or as part of your website. An AI chatbot or voice assistant is the natural and engaging way to connect with your customers and users. Read more about chatbots

Voice Driven AI

Voice Enabled Technology

With the explosion of voice search on platforms such as Amazon Echo and Google Home, now is the time to expand your digital interactions to voice-activated services.

Intelligent IVR: New technological capabilities now mean that we can integrate telephony services with chatbots. Enabling us to offer an innovative calling experience with advanced voice interaction.

Ordering & Booking, Customer Support, Education & Training, Information, Lead Generation

WHAT CAN A CHATBOT DO FOR YOUR BUSINESS?

Drive Sales and Engagement

An AI chatbot can collect customer data. It can memorize user location, age, gender, purchase decisions and buying habits. Leveraging artificial intelligence AI chatbots can search, match, recommend and help customers choose products online.

A chatbot user can shop from their favourite messaging app or voice assistant. As a result, this creates a smooth online shopping experience engaging effectively with new and existing customers.

Drive Sales

Automated Assistant

AI Chatbots can work as a personal assistant for customers. They can hold real-time online conversations, easily handling routine queries that don’t require human interaction. AI chatbot technology can assist customer service departments with general inquiries and provide reminders and follow up.
Especially relevant for customer service they can be available 24/7. An AI-powered chatbot can significantly improve customer support and satisfaction read about our customer support bot

Human Agent

Chatbot Developers, Customer Support AI Chatbots

Reach More Customers

Users are spending more time using messenger apps than apps nowadays. The combined user base of the top four chat apps is larger than the combined user base of the top four social networks. The Bot Forge are experienced chatbot developers. We can create an AI chatbot which can be integrated into popular messengers such as Facebook Messenger, Slack, Skype, WeChat, Kik. With messenger chatbots, this enables your business to engage with billions of messaging app users directly.

Reach Your Customers

Welcome to The Bot Forge Chatbot and Voice Assistant Agency!

We are a boutique chatbot and voice assistant agency. Specialists in conversational AI. Creating chatbots and voice assistants to make your processes, products and services better.

Chatbot And Voice Assistant Solutions

Boutique Chatbot And Voice Assistant Agency

Our Clients

Our chatbot and voice assistant agency can help

What is Conversational IVR

The Bot Forge Named Industry Leader in the UK

YouTube Adds Voice Search and Commands to Control it’s Website

Conversational AI Solutions

AI Chatbots

Voice Enabled Technology

WHAT CAN A CHATBOT DO FOR YOUR BUSINESS?

Drive Sales and Engagement

Automated Assistant

Reach More Customers

We specialise in conversational AI. Our chatbot and voice assistant agency team are focused on forging engaging voice and text-based conversational interfaces using market-leading technologies.

© 2021 The Bot Forge Ltd.

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