Dialogflow Developers

We are experts in using Google Dialogflow to deliver intelligent voice and text-based solutions.

Our Dialogflow developers specialize in getting the most ROI for your project.

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Dialogflow Experts

We provide expert advice from established Dialogflow developers, architects, and conversational design experts.

Integration Specialists

We are specialists in integrating your Dialogflow project with existing systems.

We are Google Technical Partners

We’ve worked extensively with Google Dialogflow and we are well placed to leverage the incredible power of Dialogflow ES or CX to create advanced chatbot and voice assistant solutions for our clients.

We hold Cloud Contact Centre AI Integration Expertise in the Google Cloud Partner Advantage Program.

  • Chatbots
  • Voice Assistants
  • Conversational IVR
  • Dialogflow CX Experts
  • Dialogflow ES Experts
  • Contact Centre AI Experts
  • CCAI Experts
  • Google Cloud AI
Google Technology Partner

Engaging conversational AI solutions

We provide a range of specific services for Dialogflow chatbot and voice assistant implementations.

Using Dialogflow CX and ES enables us to build custom voice and chatbot solutions with rich conversational experiences. Using Dialogflow we are able to match customers’ requirements with the correct conversational solution.

Enterprise-grade solutions for multiple platforms

We can deploy our chatbots across many different platforms and supporting multiple languages.
Built on top of Google Cloud Platform your chatbot can scale to hundreds of millions of users.

Dialogflow Experts

We stay up to date with the latest Dialogflow developments and make sure we are always experts in our field.

Coursera Specialization Certificate
Customer Experiences with Contact Center AI

Course Certificate
Building Conversational Experiences with Dialogflow

Dialogflow Experts

We hold Cloud Contact Centre AI Integration Expertise in the Google Cloud Partner Advantage Program.

Dialogflow Conversational AI Strategy

Our experts work closely with their clients to evaluate where a chatbot can achieve maximum benefit for them.

Looking at your chatbot persona, language capabilities, UI elements if needed and conversation flow. We also look at integration options, your choice of platform delivery and any other functionality you would like your chatbot to provide.

Chatbot Software Build

With our knowledge and experience, we are committed to ensuring your Google Dialogflow Chatbot project is a success.

We use the best practices and latest technology in chatbot development at our disposal.

Our projects are run using agile methodologies to ensure they run smoothly.

Dialogflow Chatbot Launch

Once your chatbot is ready we will advise and assist in a successful beta launch.

This will enable us to beta test and train your Chatbot so that it delivers the best possible experience to your users before going to public release. This training process is vital to achieving maximum success.

Dialogflow Chatbot Monitoring

Once released, your chatbot journey does not end there. We use the extensive training capabilities of our chatbots to fine-tune the user experience: constantly improving their conversational abilities.

We provide valuable analytical data on chatbot sessions, queries and top intents handled.

Happy Clients

"We came to The Bot Forge to gain an insight into Chatbot technology, its capabilities and its applications. We found them to be knowledgeable and insightful when discussing bots and AI.

We were particularly interested in how chatbots could help us save on customer service costs and provide a new channel for us to connect with new and existing customers.

The information which we obtained from speaking to The Bot Forge will be invaluable in making more informed decisions in the future about using this technology and we hope to work with them again."

 

Emily (Xe.com)

"The Bot Forge offered a great service to us for the Saddleback Fred Whitton Challenge, which was really helpful for our customers and customer service team alike! They created a Facebook Chatbot based on the FAQs on the event website, which developed over time as more questions came up. Not only did this take some weight off our team and enhance customer experience, but it has also allowed us to better understand what information our riders are seeking, so that we can better answer their questions proactively through the website and social media. Adrian is always available at the drop of a hat, and eager to provide helpful solutions and developments."

Katie (Human Race Events)

"They’re responsive and organized, providing all the necessary information to track project progress.

The team is incredibly easy to work with. They took our idea and made it into reality."

 

Paul (Stitch)

"I’m really pleased with the bot and services we’re getting from The Bot Forge. Since we started working with Adrian, he completely lived up to his promises. The end-to-end process has been very slick.

The team was very straightforward to deal with. It was very much about them looking at how they could deliver in the quickest amount of time, with the least amount of investment required.

The Bot Forge understood our pain as a charity with a small team, and they took away a lot of the mystery and fluff from the process."

 

Jamie (Help For Heroes)

"I’m impressed with the chatbot it seemed to work well.

I think it is a good source of help and with it learning as it goes along it would answer lots of questions going forward.

If it cannot help it still contacts the organisers where we can answer."

 

Carolyn (Fred Whitton Challenge)

"The CIPS Professional Services Group (Procurement) approached The Bot Forge regarding consultancy and the creation of a demonstration Chatbot to support a conference presentation regarding industry 4.0 Technology. This was shown in front of ~100 Procurement professionals on December 2018 at Clifford Chance (London).

The Demonstration Chatbot built by Adrian at The BotForge was brilliant and we received really good feedback on the idea and execution. The Bot Forge perfectly met our requirements.

The team at Botforge will do everything they can to ensure your project is a success at the right price to suit budget! Would fully recommend!"

 

Jack (Clifford Chance)

Need Help With Your Project?

If you'd like help achieving your chatbot and voice assistant project objectives, please schedule a free consultation with one of our experts.