Use ChatGPT and its API to get ahead of the curve

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What is ChatGPT?

ChatGPT Large Language Model (LLM)

ChatGPT is an AI-powered natural language processing tool, created by OpenAI, that can enable you to engage in human-like conversations.

As an LLM, it's capable of answering queries and aiding you with tasks such as composing emails, essays, and coding, as well as answering questions about specific knowledgebases or corpus of structured or unstructured text.

ChatGPT is available to the public in 2 ways:

  1. A website chatbot interface as a free or Plus paid version ($20 per month)
  2. An API which is the same ChatGPT model as the ChatGPT product and is priced at $0.002 per 1k tokens.

ChatGPT applications

You can use ChatGPT to perform a wide variety of natural language tasks, such as language translation, text summarization, text generation, and even a coding tool.

ChatGPT users can now use the tool in 2 ways: via the webchat interface, or over the ChatGPT API.

Whilst some users will lean towards the Chatbot interface to interact with ChatGPT to carry out their use cases, others will be looking to use the API and their own data to create products or create conversational AI experiences.

Creating applications and chatbots with ChatGPT

In the real world, the potential use cases for ChatGPT technology seem limitless.

The technology has already been leveraged by applications such as Snapchat and Shopify for e-commerce use-cases, as well as a host of other applications from writing assistants to search.

Create a ChatGPT Chatbot which can talk about your knowledge base

Some of the most exciting applications of using ChatGPT involve creating a chatbot that has the conversational capabilities of the current version of ChatGPT, but with the ability to answer specific questions about an individual organisation's company data or knowledge base.

Create a ChatGPT-powered character

We can help you create conversational experiences for your use case. Been thinking about creating an AI character, along the lines of Replika? We can help you.

Create a ChatGPT-powered chatbot

We can help you create a conversational experience leveraging the rich conversation provided by ChatGPT with long-term memory.

To achieve this we use the latest tools and techniques from the world of LLM engineering and leverage our experience in this area to create the most cost-effective and advanced chatbot for our customers.

ChatGPT Consultancy Services

ChatGPT API Experts

We work closely with our clients to realise their goals using the latest advancements in the rapidly changing ChatGPT technology.

We are experienced with the current ChatGPT language models and we use the latest in LLM technologies to create ChatGPT solutions to meet your requirements.

We are experts in ChatGPT, ChatML, Langchain, prompt engineering, prompt chaining, Vector stores, and data cleaning.

ChatGPT API Engineering

Challenges of using the ChatGPT API

Creating LLM-based chatbots comes with a number of prompt engineering and chaining challenges that include:

1. Prompt Engineering

Prompt engineering is a critical technique for improving the accuracy and effectiveness of language model interactions and getting the expected results from your LLM.

This can be hard to achieve. Effective prompt engineering requires a deep understanding of the task, the language model being used, and the underlying data.

2. Prompt Chaining

  • As conversational applications grow in functionality, chains will become increasingly complex
  • LLMs have a tendency to produce non-repeatable and non-identical output strings, which can be challenging to manage and chain together to form longer dialogues
  • The architecture of chaining prompts to create LLM applications can result in unexpected outputs and unpredictable results
  • While chains can be executed in series or parallel, interdependent parallel tasks may decrease the coherence of the conversation and become hard to manage
  • The output of LLMs can be suboptimal or even unsafe at times due to the nature of the model

Our team has extensive experience using the ChatGPT API. We can help you prepare and upload training data, and orchestrate the correct platform to create your ChatGPT project.

Happy Clients

Jamie (Help For Heroes)

"I’m really pleased with the bot and services we’re getting from The Bot Forge. Since we started working with Adrian, he completely lived up to his promises. The end-to-end process has been very slick.

The team was very straightforward to deal with. It was very much about them looking at how they could deliver in the quickest amount of time, with the least amount of investment required.

The Bot Forge understood our pain as a charity with a small team, and they took away a lot of the mystery and fluff from the process."

Chris (Director, Model Office)

"The Bot Forge provides custom software development services for a RegTech company. The team developed a compliance chatbot for the client's platform to provide guidance to their customers.

Excellent, very happy with the personalised services, accommodation of our specific needs within financial services. Their personable and innovative approach was impressive."

Emily (

"We came to The Bot Forge to gain an insight into Chatbot technology, its capabilities and its applications. We found them to be knowledgeable and insightful when discussing bots and AI.

We were particularly interested in how chatbots could help us save on customer service costs and provide a new channel for us to connect with new and existing customers.

The information which we obtained from speaking to The Bot Forge will be invaluable in making more informed decisions in the future about using this technology and we hope to work with them again."

Scott (CEO, Skin Check Champions)

"SPOT BOT has generated a few thousand unique users since its launch without any paid advertising or promotion. Every user is completely organic, spread (as designed) through shares and word of mouth, leading to thousands of skin checks booked and tens if not hundreds of skin cancers found.

A great first dip into the Messenger Bot pool which we're really excited to build on with Bot Forge as a vital partner... It's really lovely to work with them. Very clear communicators. Quick and efficient responses. Strong experience - well applied. Adrian was a really great partner, setting us up for success at all turns. Can't recommend him and his team enough."

Katie (Human Race Events)

"The Bot Forge offered a great service to us for the Saddleback Fred Whitton Challenge, which was really helpful for our customers and customer service team alike! They created a Facebook Chatbot based on the FAQs on the event website, which developed over time as more questions came up. Not only did this take some weight off our team and enhance customer experience, but it has also allowed us to better understand what information our riders are seeking, so that we can better answer their questions proactively through the website and social media. Adrian is always available at the drop of a hat, and eager to provide helpful solutions and developments."

Paul (Stitch)

"They’re responsive and organized, providing all the necessary information to track project progress.

The team is incredibly easy to work with. They took our idea and made it into reality."

Carolyn (Fred Whitton Challenge)

"I’m impressed with the chatbot it seemed to work well.

I think it is a good source of help and with it learning as it goes along it would answer lots of questions going forward.

If it cannot help it still contacts the organisers where we can answer."

Jack (Clifford Chance)

"The CIPS Professional Services Group (Procurement) approached The Bot Forge regarding consultancy and the creation of a demonstration Chatbot to support a conference presentation regarding industry 4.0 Technology. This was shown in front of ~100 Procurement professionals on December 2018 at Clifford Chance (London).

The Demonstration Chatbot built by Adrian at The BotForge was brilliant and we received really good feedback on the idea and execution. The Bot Forge perfectly met our requirements.

The team at Botforge will do everything they can to ensure your project is a success at the right price to suit budget! Would fully recommend!"

Reliable Expertise

Google Cloud Partner

The Bot Forge an approved Google Cloud Partner.

We are also recognised, by Google, for Cloud Contact Centre AI expertise.

Highly Rated

The Bot Forge has been consistently chosen as one of the UK's top-ranked AI companies.

Our company is not only 5-star rated, but listed among the best on Clutch.

ManyChat Partner


As a ManyChat Agency Partner, The Bot Forge are recognised experts when it comes to building on top of the #1 chat marketing platform for Facebook Messenger.

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Need Help With Your Project?

If you'd like help achieving your chatbot, voice assistant or AI project objectives, please schedule a free consultation with one of our experts.