How To Create The Perfect Google Business Welcome Message
Why Google Business Messages? Google Maps has 155 million monthly users and it’s estimated that Google handles 5.6 billion searches per day – two trillion searches a year! Connecting with your customers at these two touchpoints is more beneficial than ever. Gone are the days when you needed to send customers to a website or social media profile…
Read More3 Books That Will Boost Your Chatbot Knowledge
Introduction Currently, chatbots are dominating online markets, especially in countries such as the U.S., India, Germany, Brazil, and the UK. According to a Business Insider article on chatbot statistics, 40% of internet users worldwide prefer chatbots over virtual agents because they get answers quickly and more conveniently due to their 24-hour service. Due to the…
Read MoreArabic NLP Guide [2022 Update]
Introduction Arabic is the fourth most spoken language on the internet and arguably one of the most difficult languages to create automated conversational experiences for, such as chatbots. An Arabic chatbot is a program that can understand and respond in Arabic. Natural language technologies enabling us to simulate and process human conversations in Arabic have improved…
Read More9 Questions To Help Define Your Chatbot Project Scope [2022 Update]
Defining Your Chatbot Project Scope The initial discovery and planning stages are where the seeds of a successful chatbot and voice assistant are sown. Chatbot projects come in all shapes and sizes. We receive many inquiries from customers about their conversational ai project ideas. Some have already spent a lot of time considering their project…
Read MoreHow Much Does it Cost To Build a Chatbot in 2022?
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Read More6 Tips to Ensure Your Chatbot is GDPR Compliant
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Read MoreWhat Makes a Successful Chatbot Project?
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Read More10 Questions To Ask When Planning a Chatbot Project
Tips. Insight. Offers. Are You In? Your Email Address Please enter a valid email address. I agree that The Bot Forge can email me news, tips, updates & offers. I know that I can unsubscribe at any time. You must accept the Terms and Conditions. Sign Me Up Thank you for subscribing! Something went wrong.…
Read MoreBuilding a Chatbot Using Amazon Lex
What is Amazon Lex Amazon Lex is a service by AWS for building conversational interfaces into any application using voice and text. Lex has quickly become popular among chatbots enthusiasts looking to leverage the technology which powers Alexa. Users can be up and running within minutes with no upfront costs. Amazon Lex has been in…
Read More6 Common Mistakes to Avoid When Developing a Chatbot
We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…
Read MoreBuckinghamshire Business Festival Sponsor 2021
We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…
Read MoreA Guide to Conversational IVR
So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…
Read MoreThe Bot Forge Named UK Industry Leader
The Bot Forge named the leading chatbot and voice assistant agency in the UK by Clutch Artificial Intelligence is a staple plot device in the sci-fi genre, often featured in a negative light. But in reality, predictive software improves the quality of life and leverages businesses to be more efficient and agile. No doubt AI…
Read MoreYouTube Adds Voice Search & Commands
YouTube uses voice search technology to augment it’s website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity of adding voice capabilities to software products. Specifically leveraging this sort of technology in touch…
Read MoreWhat Can We Expect From Conversational AI in 2021?
The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…
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