How Much Does it Cost To Build a Chatbot in 2022?

How Much Does it Cost To Build a Chatbot?

Like most software projects the chatbot cost really depends on the scale and complexity of the project. These requirements will govern the effort involved in building your perfect automated assistant and the ongoing effort required to keep it running smoothly. Let’s take a look at some of the governing factors in how much your chatbot…

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Buckinghamshire Business Festival Sponsor 2021

Buckinghamshire Business Festival Sponsor 2021

We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…

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A Guide to Conversational IVR

A Guide to Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…

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YouTube Adds Voice Search & Commands

YouTube Adds Voice Search and Commands to Control its Website

YouTube uses voice search technology to augment it’s website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity of adding voice capabilities to software products. Specifically leveraging this sort of technology in touch…

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What Can We Expect From Conversational AI in 2021?

The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…

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Dialogflow CX Now Has a Free Trial

Dialogflow CX now has a free trial

It was pretty exciting when Dialogflow CX was announced back in September 2020. We talked about it briefly here. However, Dialogflow CX can be pricey because it’s based on the edition and the requests made during the month (a request being a call to the DF service via an API call or by using the…

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Enterprise AI Chatbot Integrations

The chatbots we create at The Bot Forge can do anything. We talk a lot about the chatbots themselves, NLP, Entities, Sentiment Analysis, Machine Learning, Training; all the good stuff which we leverage to make the optimum chat experience for our clients However, sometimes we don’t cover what goes on under the hood to ensure…

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Google Launches New Dialogflow CX in Beta

Google Launches New Dialogflow CX in Beta- UI snapshot

Google has beta launched a new version of it’s Dialogflow natural language understanding (NLU) platform: Dialogflow CX. The Dialogflow version we all know and love is now called Dialogflow ES. The new Dialogflow Customer Experience (CX) platform is aimed at building advanced artificial intelligence agents for enterprise-level projects at a larger and more complex scale…

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Google Launch AI Chatbot for COVID-19 Info

The Rapid Response Virtual Agent program includes open source templates for companies to add coronavirus content to their own chatbots. Artificial intelligence and machine learning are continuing to take a front-row seat in fighting COVID-19, with Google Cloud launching an AI chatbot on Wednesday. The chatbot, which it calls the Rapid Response Virtual Agent program, will…

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Dialogflow Mega Agent

A Mega Agent..so what?! Ok so you could argue that I need to get out more…but I was excited to notice yesterday that there is a new feature which has sneaked into the Dialogflow console.  This is the concept of a Mega Agent. It’s the ability to set an agent type to mega agent so that…

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Dialogflow Knowledge Connectors

Dialogflow Knowledge Connectors

In this post, I’m going to look at the new Knowledge Connectors feature in Google Dialogflow.  As I look at the features in more detail I’m assuming you understand the more common Dialogflow terms and features – agents, intents & entities. It’s also important to remember this feature is in beta. The Problem We’ve been…

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Key Features of Conversational AI Platforms

  We build a lot of different types of chatbots at The Bot Forge and deliver these to a variety of channels such as websites, Facebook Messenger, Slack, and WhatsApp. To create our chatbots we often use different AI platforms which offer more suitable features for a specific project. All the major cloud and open-source…

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