9 Questions To Help Define Your Chatbot Project Scope [2023 Update]
Defining Your Chatbot Project Scope So what is a scope of work? In terms of conversational AI development, a scope of work typically outlines the specific tasks and objectives that will be accomplished during the project. This can include details such as the functionality of the chatbot, the technologies and platforms to be used, the…Read More
How Much Does it Cost To Build a Chatbot in 2023?
Tips. Insight. Offers. Are You In? Your Email Address Please enter a valid email address. I agree that The Bot Forge can email me news, tips, updates & offers. I know that I can unsubscribe at any time. You must accept the Terms and Conditions. Sign Me Up Thank you for subscribing! Something went wrong.…Read More
Buckinghamshire Business Festival Sponsor 2021
We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…Read More
A Guide to Conversational IVR
So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…Read More
YouTube Adds Voice Search & Commands
YouTube uses voice search technology to augment it’s website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity of adding voice capabilities to software products. Specifically leveraging this sort of technology in touch…Read More
What Can We Expect From Conversational AI in 2021?
The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…Read More