AI
9 Questions To Help Define Your Chatbot Project Scope [2022 Update]
Defining Your Chatbot Project Scope The initial discovery and planning stages are where the seeds of a successful chatbot and voice assistant are sown. Chatbot projects come in all shapes and sizes. We receive many inquiries from customers about their conversational ai project ideas. Some have already spent a lot of time considering their project…
Read MoreHow Much Does it Cost To Build a Chatbot in 2022?
Like most software projects the chatbot cost really depends on the scale and complexity of the project. These requirements will govern the effort involved in building your perfect automated assistant and the ongoing effort required to keep it running smoothly. Let’s take a look at some of the governing factors in how much your chatbot…
Read More10 Questions To Ask When Planning a Chatbot Project
Planning the best chatbot Congratulations you’ve had that lightbulb moment and you have an idea to create the best chatbot, or maybe you’ve heard so much about chatbots lately you feel you should explore the idea of using one for your company. If you want to read more about how a chatbot can help your company…
Read More6 Common Mistakes to Avoid When Developing a Chatbot
We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…
Read MoreBuckinghamshire Business Festival Sponsor 2021
We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…
Read MoreA Guide to Conversational IVR
So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…
Read MoreThe Bot Forge Named UK Industry Leader
The Bot Forge named the leading chatbot and voice assistant agency in the UK by Clutch Artificial Intelligence is a staple plot device in the sci-fi genre, often featured in a negative light. But in reality, predictive software improves the quality of life and leverages businesses to be more efficient and agile. No doubt AI…
Read MoreYouTube Adds Voice Search & Commands
YouTube uses voice search technology to augment it’s website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity of adding voice capabilities to software products. Specifically leveraging this sort of technology in touch…
Read MoreWhat Can We Expect From Conversational AI in 2021?
The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…
Read MoreKey Features of Conversational AI Platforms
We build a lot of different types of chatbots at The Bot Forge and deliver these to a variety of channels such as websites, Facebook Messenger, Slack, and WhatsApp. To create our chatbots we often use different AI platforms which offer more suitable features for a specific project. All the major cloud and open-source…
Read MoreThe Bot Forge Named a Leader in AI
Did you know that more than 100,000 businesses are using chatbots to help optimize their customer experience? Customers want instant replies, and chatbots are the way to achieve this, according to a 2018 Forbes article. Here at The Bot Forge, we have been providing custom software development and AI services since 2018. What they say…
Read MoreWhy Business Chatbots Give You a Competitive Edge
Chatbots For Business The business landscape is evolving faster and faster, we look at using chatbots for business to help you remain competitive. There is so much coverage of artificial intelligence technology and chatbots these days There is no doubt that chatbots are big news for many different industries, from e-commerce and fashion to healthcare…
Read MoreLearn How AI-Powered Sports Software Helps Event Organisers
A Sports Software Chatbot Case Study: The Fred Whitton Challenge Sportive automated assistant, advanced We report on our AI chatbot sports software project to aid the organisers of one of the UK’s most well-known cycling events. Leverageing ai powered sports software with our core Aktivebot chatbot the goal was to create an automated assistant available 24/7…
Read MoreThe Bot Forge Featured in Milton Keynes Business Magazine
INBUSINESS COVERS OUR AI CHATBOT IN SCIENCE AND TECHNOLOGY SPOTLIGHT It was great to have our AI Chatbot featured in the inBusiness magazine issue spotlight this month. You can read the feature here Image: https://chambermk.co.uk/profile/inbusiness Inbusiness is a bi-monthly publication and digital magazine created by distributed to over 3,000 business contacts in and around Milton Keynes. The June/July…
Read MoreThe Non-Technical Guide to Popular Conversational AI Terminology
Conversational AI Terminology Cheatsheet Conversational AI technology is not new, but the advanced in the technology has driven a major growth in the industry and what can be achieved in its role solving business problems for many types of industries. We talk about Conversational AI a lot on our website and blog, after all this…
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