6 Common Mistakes to Avoid When Developing a Chatbot

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…

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Buckinghamshire Business Festival Sponsor 2021

buckinghamshire business festival 2021

We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…

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A Guide to Conversational IVR

What is Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…

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A Website Chatbot to Solve Your Business Problems

Create a customer support chatbot for your website. Is your business a victim of poor customer support, slow response time, and high customer demands? You can use a website chatbot to increase customer satisfaction and retention. Many companies suffer from the same customer support demands:   At The Bot Forge we create chatbots to be…

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Fred Whitton Challenge Chatbot Goes Live

The Fred Whitton Challenge consists of a 112 mile charity sportive around the Lake District. As the name suggests, it is run in honour of Fred Whitton. Fred, who died aged just 50 in 1998, was an extremely popular member of the Lakes Road Club. Renowned for being one of the most difficult sportives it is…

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