How To Create The Perfect Google Business Welcome Message

Why Google Business Messages? Google Maps has 155 million monthly users and it’s estimated that Google handles 5.6 billion searches per day – two trillion searches a year! Connecting with your customers at these two touchpoints is more beneficial than ever. Gone are the days when you needed to send customers to a website or social media profile…

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3 Books That Will Boost Your Chatbot Knowledge

3 Books That Will Boost Your Chatbot Knowledge

Introduction Currently, chatbots are dominating online markets, especially in countries such as the U.S., India, Germany, Brazil, and the UK. According to a Business Insider article on chatbot statistics, 40% of internet users worldwide prefer chatbots over virtual agents because they get answers quickly and more conveniently due to their 24-hour service. Due to the…

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Arabic NLP Guide [2022 Update]

arabic nlp guide

Introduction Arabic is the fourth most spoken language on the internet and arguably one of the most difficult languages to create automated conversational experiences for, such as chatbots. An Arabic chatbot is a program that can understand and respond in Arabic. Natural language technologies enabling us to simulate and process human conversations in Arabic have improved…

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9 Questions To Help Define Your Chatbot Project Scope [2022 Update]

9 Questions To Help Define Your Chatbot Project Scope

Defining Your Chatbot Project Scope The initial discovery and planning stages are where the seeds of a successful chatbot and voice assistant are sown. Chatbot projects come in all shapes and sizes. We receive many inquiries from customers about their conversational ai project ideas. Some have already spent a lot of time considering their project…

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How Much Does it Cost To Build a Chatbot in 2022?

How Much Does it Cost To Build a Chatbot?

Tips. Insight. Offers. Are You In? Your Email Address Please enter a valid email address. I agree that The Bot Forge can email me news, tips, updates & offers. I know that I can unsubscribe at any time. You must accept the Terms and Conditions. Sign Me Up Thank you for subscribing! Something went wrong.…

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6 Tips to Ensure Your Chatbot is GDPR Compliant

6 Tips to Ensure Your Chatbot is GDPR Compliant

Tips. Insight. Offers. Are You In? Your Email Address Please enter a valid email address. I agree that The Bot Forge can email me news, tips, updates & offers. I know that I can unsubscribe at any time. You must accept the Terms and Conditions. Sign Me Up Thank you for subscribing! Something went wrong.…

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What Makes a Successful Chatbot Project?

What Makes a Successful Chatbot Project?

Tips. Insight. Offers. Are You In? Your Email Address Please enter a valid email address. I agree that The Bot Forge can email me news, tips, updates & offers. I know that I can unsubscribe at any time. You must accept the Terms and Conditions. Sign Me Up Thank you for subscribing! Something went wrong.…

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10 Questions To Ask When Planning a Chatbot Project

10 Questions To Ask When Planning a Chatbot Project

Tips. Insight. Offers. Are You In? Your Email Address Please enter a valid email address. I agree that The Bot Forge can email me news, tips, updates & offers. I know that I can unsubscribe at any time. You must accept the Terms and Conditions. Sign Me Up Thank you for subscribing! Something went wrong.…

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6 Common Mistakes to Avoid When Developing a Chatbot

6 Common Mistakes to Avoid When Developing a Chatbot

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…

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Buckinghamshire Business Festival Sponsor 2021

Buckinghamshire Business Festival Sponsor 2021

We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…

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A Guide to Conversational IVR

A Guide to Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…

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The Bot Forge Named UK Industry Leader

The Bot Forge Named Industry Leader in the UK - Clutch logo

The Bot Forge named the leading chatbot and voice assistant agency in the UK by Clutch Artificial Intelligence is a staple plot device in the sci-fi genre, often featured in a negative light. But in reality, predictive software improves the quality of life and leverages businesses to be more efficient and agile. No doubt AI…

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What Can We Expect From Conversational AI in 2021?

The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…

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Dialogflow CX Now Has a Free Trial

Dialogflow CX now has a free trial

It was pretty exciting when Dialogflow CX was announced back in September 2020. We talked about it briefly here. However, Dialogflow CX can be pricey because it’s based on the edition and the requests made during the month (a request being a call to the DF service via an API call or by using the…

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