Boutique Chatbot and Voice Assistant Agency | Chatbot Developers | AI Chatbots | Artificial Intelligence | Conversational AI | Voice Assistants
We are specialists in creating enterprise grade chatbots, voice assistants and conversational IVR solutions. Using the latest industry leading platforms and technology.
We help our customers leverage conversational AI to benefit their business.
Implemented correctly; Chatbots, Voice Assistants and Conversational IVR can assist businesses and organisations in multiple roles. Whether it be automating processes, improving marketing reach, increasing sales, reducing costs and streamlining customer experience.
Talk to UsWe can deploy our conversational AI solutions onto any channel or platform. In multiple languages.
We use the latest technologies for our conversational AI development, leveraging our advanced knowledge in each platform. Creating advanced conversational ability and implementing complex integrations.
We have experience creating conversational agents for multiple industry verticals and a variety of use-cases.
We offer individual consulting tailored to your company’s needs and business pain points. We learn about your business first. Then we show how and where the application of conversational AI can bring value to your organisation.
We follow a vigorous discovery and design process. Running workshops, gathering system integration details, carrying out stakeholder interviews and analysing key end-user needs and processes.
Our conversational AI architects, conversation designers, integration specialists and UX professionals work to ensure your bespoke project is designed to meet your requirements.
Coding, integrating and building your solution. We’re technology agnostic, choosing the best tools for your project.
After successful launch we will continue to maintain your conversational AI solution.
Optimising your project by monitoring and training conversations, adding new use cases and working to improve responses.
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A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, providing answers, collecting customer information, driving sales. They can live in any major chat product (Facebook Messenger, Slack, Telegram, Viber, Twitter). Chatbots can also be deployed into voice-enabled assistants such as Amazon Echo or as part of your website. An AI chatbot or voice assistant is the natural and engaging way to connect with your customers and users. Read more about chatbots
Voice Driven AI
With the explosion of voice search on platforms such as Amazon Echo and Google Home, now is the time to expand your digital interactions to voice-activated services.
Intelligent IVR: New technological capabilities now mean that we can integrate telephony services with chatbots. Enabling us to offer an innovative calling experience with advanced voice interaction.
Ordering & Booking, Customer Support, Education & Training, Information, Lead Generation
An AI chatbot can collect customer data. It can memorize user location, age, gender, purchase decisions and buying habits. Leveraging artificial intelligence AI chatbots can search, match, recommend and help customers choose products online.
A chatbot user can shop from their favourite messaging app or voice assistant. As a result, this creates a smooth online shopping experience engaging effectively with new and existing customers.
AI Chatbots can work as a personal assistant for customers. They can hold real-time online conversations, easily handling routine queries that don’t require human interaction. AI chatbot technology can assist customer service departments with general inquiries and provide reminders and follow up.
Especially relevant for customer service they can be available 24/7. An AI-powered chatbot can significantly improve customer support and satisfaction read about our customer support bot
Users are spending more time using messenger apps than apps nowadays. The combined user base of the top four chat apps is larger than the combined user base of the top four social networks. The Bot Forge are experienced chatbot developers. We can create an AI chatbot which can be integrated into popular messengers such as Facebook Messenger, Slack, Skype, WeChat, Kik. With messenger chatbots, this enables your business to engage with billions of messaging app users directly.
