Chatbot Developers | AI Chatbots | Artificial Intelligence | Conversational UI
The Bot Forge chatbot agency team work closely with their clients to evaluate where a chatbot can achieve maximum benefit for them. Whether it be automating processes, improving marketing reach or streamlining customer experience.
AI is set to dominate the business, consumer and public sector landscape over the next few years. Implemented correctly AI technology can now effectively power voice and text based conversational solutions.
As a result chatbots are emerging as valid technology and as a result have been proven to help businesses in multiple roles.
We specialise in creating conversational UI. Our team is made up of Software Engineers, Natural language understanding experts, AI specialists, conversational architects, project managers, and interaction designers.
The Bot Forge Team are here to walk you through your custom ai chatbot project process: Planning, Delivery, Training, Support.
A recent study by IBM, highlights the rapid uptake of AI chatbots. The COVID-19 pandemic has greatly increased the adoption of chatbots as businesses seek to maintain customer service through such a challenging time. You can download a full copy of IBM’s report here.
This year has seen our customers ramp up their chatbot offerings to meet the demands of these challenging times. For some there are new challenges to overcome. For others, businesses have felt that now is a good time to consider conversational UI and where it can add value.
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https://i0.wp.com/www.thebotforge.io/wp-content/uploads/2020/04/AI-chatbot-for-COVID-19-information.png?fit=750%2C650&ssl=1 650 750 ajwthompson https://www.thebotforge.io/wp-content/uploads/2020/01/thebotforgelogo@154x100-b.png ajwthompson2020-04-10 11:29:512020-06-17 18:44:20Google Cloud launches new AI chatbot for COVID-19 information
https://i0.wp.com/www.thebotforge.io/wp-content/uploads/2019/06/how_much_does_it_cost_to_build_a_chatbot.png?fit=750%2C650&ssl=1 650 750 ajwthompson https://www.thebotforge.io/wp-content/uploads/2020/01/thebotforgelogo@154x100-b.png ajwthompson2020-02-10 13:41:092020-09-09 08:21:06How Much Does It Cost To Build A Chatbot In 2020?Text Chat
A chatbot is a service, powered by rules and artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, providing answers, collecting customer information, driving sales. They can live in any major chat product (Facebook Messenger, Slack, Telegram, Viber, Twitter). Chatbots can also be deployed into voice-enabled assistants such as Amazon Echo or as part of your website. An AI chatbot or voice assistant is the natural and engaging way to connect with your customers and users. Read more about chatbots
Voice Driven AI
With the explosion of voice search on platforms such as Amazon Echo and Google Home, now is the time to expand your digital interactions to voice-activated services.
Intelligent IVR: New technological capabilities now mean that we can integrate telephony services with chatbots. Enabling us to offer an innovative calling experience with advanced voice interaction.
Ordering & Booking, Customer Support, Education & Training, Information
An AI chatbot can collect customer data. It can memorize user location, age, gender, purchase decisions and buying habits. Leveraging artificial intelligence AI chatbots can search, match, recommend and help customers choose products online.
A chatbot user can shop from their favourite messaging app or voice assistant. As a result, this creates a smooth online shopping experience engaging effectively with new and existing customers.
AI Chatbots can work as a personal assistant for customers. They can hold real-time online conversations, easily handling routine queries that don’t require human interaction. AI chatbot technology can assist customer service departments with general inquiries and provide reminders and follow up.
Especially relevant for customer service they can be available 24/7. An AI-powered chatbot can significantly improve customer support and satisfaction read about our customer support bot
Users are spending more time using messenger apps than apps nowadays. The combined user base of the top four chat apps is larger than the combined user base of the top four social networks. The Bot Forge are experienced chatbot developers. We can create an AI chatbot which can be integrated into popular messengers such as Facebook Messenger, Slack, Skype, WeChat, Kik. With messenger chatbots, this enables your business to engage with billions of messaging app users directly.
Let’s discuss your chatbot project
