With our affordable chatbots for Charities, your organisation can efficiently share information internally and externally 24 hours a day, 7 days a week while reducing support costs and freeing up time for more complex enquiries.
Many charity enquiries are similar from one charity to another: volunteering opportunities, how to donate, fundraising and the work they do as a charity.
We start every new project from a charity blueprint chatbot that already has basic training incorporated. This way, customers can benefit from a lot of value for just a fraction of the cost.
We created an extensive training data-set and programmed our templated chatbot solution to enable it to answer questions specific to charity enquiries for example “how do I donate?”, “when is the next fundraising event?”, “can I volunteer?”.
We analysed large sets of training data to tailor an extensive machine learning model so that our charity chatbot can handle 100s of charity questions out of the box.
We then added the most advanced chatbot technology to the solution, the more conversations, the smarter it gets.
Your chatbot will have a rich web chat interface where users can use buttons and free text understanding to communicate effectively.
Finally when your chatbot is up and running you will have access to Chatseer which provides all the data our users need to perfect and monitor their chatbot experience.