Use Cases > Sales

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Sales Chatbot Supercharge your sales with a custom built AI powered sales chatbot. Help your customers through the buyer journey and maximise revenue and user experience every step of the way. Request your free consultation The Opportunity Are you missing out on leads? Are your online sales deteriorating? Are your products hard to navigate? It…

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Services

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Chatbot Development Services We are the UK’s premier chatbot development services provider. We are experts in leveraging conversational AI to solve your most complex business challenges. Request your free consultation Chatbot development services for any industry We provide conversational AI services for all industries – E-commerce, Real Estate, Banking, Healthcare, Manufacturing, Finance, Travel & Hospitality,…

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6 Common Mistakes to Avoid When Developing a Chatbot

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…

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Buckinghamshire Business Festival Sponsor 2021

buckinghamshire business festival 2021

We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…

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Use Cases > Charity

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Charity Chatbot Charities face the same customer expectations as any other organisation: providing positive customer service and experiences. Every day charitable organisations face the challenge of keeping operating costs low while still making sure their wealth of information is shared accurately and in a timely fashion. The Opportunity When speaking to various charities, they often…

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A Guide to Conversational IVR

What is Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…

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The Bot Forge Named UK Industry Leader

The Bot Forge Named Industry Leader in the UK - Clutch logo

The Bot Forge named the leading chatbot and voice assistant agency in the UK by Clutch Artificial Intelligence is a staple plot device in the sci-fi genre, often featured in a negative light. But in reality, predictive software improves the quality of life and leverages businesses to be more efficient and agile. No doubt AI…

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YouTube Adds Voice Search & Commands

YouTube Adds Voice Search and Commands to Control its Website

YouTube uses voice search technology to augment it’s website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity of adding voice capabilities to software products. Specifically leveraging this sort of technology in touch…

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What Can We Expect From Conversational AI in 2021?

The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…

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Contact Us

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Contact Us Get in touch about your conversational technology requirements Message Us Want to chat with us about how we can help you out with AI, chatbots, or conversational interfaces? We’d love to help you realise your vision; please get in touch if you’d like our help. Please enable JavaScript in your browser to complete…

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Guest Author

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Write for Our Guest Author Program Become a guest author of our technical blog to talk about conversational AI and related technologies. Why Write Technical Articles for The Bot Forge? Writing about emerging technology can bring career-enhancing benefits, improving your exposure within the community. You will have to dig deep into your topics to write…

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Use Cases > Real Estate

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Real Estate Chatbot A real estate chatbot demonstrates how bots are revolutionizing the way clients locate properties in the real estate industry, as well as how agents sell properties. Streamlining and facilitating user journeys in commercial and private lettings and sales. The Opportunity Real estate is one of those industries where communication plays an essential…

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Dialogflow CX Now Has a Free Trial

Dialogflow CX now has a free trial

It was pretty exciting when Dialogflow CX was announced back in September 2020. We talked about it briefly here. However, Dialogflow CX can be pricey because it’s based on the edition and the requests made during the month (a request being a call to the DF service via an API call or by using the…

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Chatbot Analytics (Chatseer)

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Access your chat transcripts, chatbot analytics and reporting in Chatseer Optimize chatbot and voice assistant effectiveness using advanced chatbot analytics Advanced chatbot and voice assistant analytics at your fingertips. We created Chatseer; our custom chatbot insights platform, to enable chatbot owners to access their chatbot usage information quickly and easily. Key Metrics to evaluate Your…

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Enterprise AI Chatbot Integrations

The chatbots we create at The Bot Forge can do anything. We talk a lot about the chatbots themselves, NLP, Entities, Sentiment Analysis, Machine Learning, Training; all the good stuff which we leverage to make the optimum chat experience for our clients However, sometimes we don’t cover what goes on under the hood to ensure…

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