Using Amazon Lex For Building Chatbots

Amazon Lex Icon

What is Amazon Lex Amazon Lex is a service by AWS for building conversational interfaces into any application using voice and text. Lex has quickly become popular among chatbots enthusiasts looking to leverage the technology which powers Alexa. Users can be up and running within minutes with no upfront costs. Amazon Lex has been in…

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How Much Does it Cost To Build a Chatbot in 2021?

How much does it cost to build a chatbot

Like most software projects the chatbot cost really depends on the scale and complexity of the project. These requirements will govern the effort involved in building your perfect automated assistant and the ongoing effort required to keep it running smoothly. Let’s take a look at some of the governing factors in how much your chatbot…

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Buckinghamshire Business Festival Sponsor 2021

We are proud to be a Buckinghamshire Business Festival sponsor this year We are proud to be sponsoring the 2021 Buckinghamshire Business Festival, running from April 19th – 30th. The festival has been organised by Buckinghamshire Business First, with a packed schedule of events and opportunities to make new connections across the two weeks. Look…

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How to Define Your Chatbot Scope of Work?

Chatbot Project Scope

Defining Your Chatbot Project Scope Chatbot projects come in all shapes and sizes, but the questions we need to ask first tend to be the same. A customer will often approach us with a specific problem which they would like to solve: “Hi we have a problem in our company, with getting too many questions…

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What is Conversational IVR?

What is Conversational IVR

So what is conversational IVR (Interactive Voice Response) and why should businesses care. According to Forrester Research, customers expect easy and effective customer service that builds positive emotional connections every time they interact with a brand or organization. For businesses improving their organization’s customer experience is a high priority. Additionally, 40% of surveyed business leaders…

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YouTube Website Adds Voice Search & Commands

YouTube Adds Voice Search and Commands to Control its Website

YouTube uses voice search technology to augment it’s website user interface. We covered this concept briefly in our What Can We Expect From Conversational AI In 2021 post. One of our predictions for 2021 was the rise in the popularity of adding voice capabilities to software products. Specifically leveraging this sort of technology in touch…

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What Can We Expect From Conversational AI in 2021?

The use of conversational AI will continue to rise Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on a regular basis with $5 billion projected to be invested in chatbots by 2021. Voice assistant use will also grow. The use of…

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Training a Chatbot

Training data for chatbots. I’m going to look at the challenges in creating a chatbot which can answer questions about its specific domain effectively. In particular, I’m going to look at the challenges and possible solutions in creating a chatbot with a reasonable conversational ability at their initial implementation.  Every chatbot project is different but…

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Chatbot Technology Landscape – AI Platforms

We build a lot of different types of chatbots at The Bot Forge and deliver these to a variety of platforms such as Web, Facebook Messenger, Slack or WhatsApp. To create our chat bots we often use different AI platforms which offer more suitable features for a specific project. All the major cloud and open-source…

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6 Common Mistakes to Avoid When Developing a Chatbot

We are experts in developing chatbots so we know If you are looking to streamline certain operations of your business, developing a chatbot is a great way to go about it. After all, you can use technologies such as artificial intelligence (AI) and natural language processing (NLP) so that it can follow different types of…

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